CUSTOMER SERVICE
CONTACT US
Have questions ?
They might be answered in our FAQ.
We tried to cover just about everything you need to know.
You can also email us at: theunbotheredbrandllc.com
or fill in our contact form:
FAQ
01
How Long Does Shipping
online orders most orders will be shipped to you within 2-5 business days.
Please note that some items are made to order and may take 7-10 business days to be delivered to you.
03
Has my order been sent yet ?
be sure to check your order date. For online orders most orders will be shipped to you within 2-5 business days.
Please note that some items are made to order and may take 7-10 business days to be delivered to you.
05
Part of my order is missing
First, double check and make your you don't have multiple packages some orders may contain multiple packages which may have gotten split up during delivery. If this is not the case please email us with your order number and missing items at theunbotheredbrandllc@gmail.com
07
Which methods of payments can I use?
Debit, Credit, Afterpay & Klarna.
09
Is it safe to order online?
It is 100% safe to order online. Our team doesn't have access to view any payment info.
02
Can you give me more information about the slides?
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Our slides run in men sizes only. Recommended to go one size up for more comfortable fit.
04
Can I track my order ?
Yes, all tracking information will be updated via our website. Please allow until the end of the shipping day to recieve your tracking number to your email.
06
You’ve sent me the wrong items
Please email us the details of your order and your wrong items at theunbotheredbrandllc@gmail.com.
08
I forgot to use my discount code
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discount codes usually doesn't expire so your more than welcome to use it for your next purchase. If your particular discount code that's not an promotional discount have an expiration date please email us at theunbotheredbrandllc@gmail.com
10
Delivery - How much is it and how long does it take?
Varies depending on your city, state & Carrier. We promise to get all orders out in the time we've promised. Once your tracking number is sent please be sure to keep an eye on your package. for any reason your shipment isn't moving please email us directly with your tracking number, order number, name & mailing address at theunbotheredbrandllc@gmail.com